Your Privacy Is Our Commitment
This policy explains in detail how your personal information is collected, used, and protected on the vb67 platform.
This Privacy Policy ("Policy") applies to all services and websites operated under the vb67 platform. When you open an account, use our services, or visit our website, you are considered to have agreed to the terms of this Policy. We encourage you to read this Policy carefully.
We believe that protecting your personal information is a fundamental responsibility. vb67 processes your data while maintaining the highest security standards. In this Policy we have described, in clear and straightforward language, what information is collected, why it is collected, and how it is used.
Types of Information Collected
vb67 collects various types of information in order to provide and improve its services. The information collected falls into two main categories:
1.1 Personally Identifiable Information
During account registration and identity verification, we collect the following information:
- Full name and date of birth
- Valid email address
- Mobile phone number
- National ID card or passport number (for identity verification)
- Current address
- Financial transaction details (information related to bKash, Nagad, Rocket, Upay, or bank accounts)
1.2 Automatically Collected Information
When you use our platform, certain information is collected automatically through technical means:
- IP address and device identification information
- Browser type, operating system, and platform details
- Session information and login duration
- Gaming activity and transaction history
- User behavioral data collected through cookies and similar technologies
Purpose of Data Collection
vb67 uses your personal information only for specific and legitimate purposes. Those purposes are described below:
2.1 Account Management and Identity Verification
Your information is essential for creating, managing, and securing your account. The identity verification process ensures that the platform is used only by individuals aged 21 or older and helps prevent fraudulent activity.
2.2 Financial Transaction Processing
Your financial information is used to complete deposit and withdrawal transactions safely and accurately. Relevant details are verified for transactions made via bKash, Nagad, Rocket, Upay, and bank transfers.
2.3 Service Quality Improvement
User data is analyzed to personalize your gaming experience, develop new features, and improve the quality of existing services.
2.4 Customer Support
Our 24/7 support team uses your information to provide fast and effective assistance with any issues or questions you may have. Your account information may be reviewed when support is provided via live chat and email ([email protected]).
2.5 Legal and Regulatory Compliance
Certain information must be retained and processed to prevent money laundering, detect fraud, and meet applicable legal obligations.
Data Storage & Security
vb67 applies industry-standard security measures to keep your personal information safe.
3.1 SSL Encryption
All data transmitted on our platform is encrypted using SSL/TLS protocols. This makes it very difficult for third parties to intercept or read the data.
3.2 Server Security
Our servers are housed in secure data centers and protected by firewalls and intrusion detection systems to prevent unauthorized access. Our security team monitors systems on a regular basis.
3.3 Data Retention Period
Data is retained for as long as your account is active and for as long as required to meet applicable legal obligations. After an account is closed, certain information may need to be kept for a defined period due to legal requirements.
3.4 Access Control
Only authorized personnel may access your personal information, and only for the purpose of carrying out necessary tasks. All our staff work under strict confidentiality agreements.
Sharing Data with Third Parties
vb67 never sells or rents your personal information. Data may be shared with third parties only in the following limited circumstances:
4.1 Payment Processing Partners
Information required to complete financial transactions via bKash, Nagad, Rocket, Upay, and bank transfers is shared with the relevant payment service providers. All such partners follow their own privacy policies and security standards.
4.2 Technology and Service Providers
We use the services of trusted technology partners to operate gaming software, analytics tools, and customer support services. These partners may process data only to deliver specific services and do so under strict confidentiality agreements.
4.3 Legal Authorities
In the case of court orders, lawful requests from investigative authorities, or applicable legal obligations, we may be required to share necessary information with the relevant authorities.
4.4 Business Restructuring
In the event of a company merger, acquisition, or asset transfer, your information may be transferred. In such cases, you will be notified in advance, and the new controlling party will be bound to comply with the terms of this Policy.
Cookies and Tracking Technologies
vb67 uses cookies and similar technologies to enhance your browsing experience and monitor platform performance.
5.1 Essential Cookies
These cookies are essential for the core functionality of the website. The platform cannot function properly without them, as they are required to maintain login sessions and perform security checks.
5.2 Functional Cookies
These cookies are used to remember your preferences, language settings, and user experience choices. This means you do not have to adjust your settings on every visit.
5.3 Analytics Cookies
These cookies collect statistical data to help us understand how users interact with our platform. This information helps improve service quality and is typically processed in an anonymized form.
You can control cookies by changing your browser settings. However, disabling cookies may limit some functionality of the platform.
Your Rights & Choices
vb67 respects your rights over your personal information. You have the following rights:
6.1 Right to Access
You have the right to know what information we hold about you and to receive a copy of it. You can make this request by contacting [email protected].
6.2 Right to Rectification
If there are any errors or gaps in your personal information, you can request that they be corrected. This change can be made through your account settings or by contacting support.
6.3 Right to Erasure
In certain circumstances, you have the right to request that your personal information be deleted. However, some information may need to be retained for a defined period due to legal obligations.
6.4 Right to Object to Processing
You have the right to object to the use of your information for certain purposes, particularly for direct marketing. You can opt out of marketing communications at any time.
6.5 Right to Data Portability
You have the right to request your information in a structured, machine-readable format.
To exercise any of the above rights, contact us at [email protected]. We will respond to your request as quickly as possible.
Protection of Minors' Data
vb67 is strictly a platform prohibited for anyone under the age of 21. We do not knowingly collect or process the personal information of any minor.
If we find evidence that a user is under 21, their account will be closed immediately and all collected information will be deleted. If a parent or legal guardian believes that a minor is using vb67, please contact [email protected] without delay.
Policy Changes & Updates
vb67 reserves the right to review and update this Privacy Policy from time to time. If there are significant changes to the Policy, we will notify you in the following ways:
- A notification will be sent to your registered email address
- A prominent notice will be displayed when you log in to the platform
- The last updated date on this page will be changed
If you continue to use the platform after an updated Policy is published, you will be considered to have consented to the new Policy. If you object to the updated Policy, you may request that your account be closed.
International Data Transfers
Our servers and business operations may be based in various countries. As a result, your information may be processed or stored outside your country. Regardless of where data is transferred, vb67 ensures that it remains protected in accordance with the security standards described in this Policy.
For international data transfers, we comply with applicable laws and regulations and put in place appropriate contractual arrangements to protect data.
Complaints and Contact
If you have any questions, concerns, or complaints about this Privacy Policy, please contact our data protection team:
Email: [email protected]
Live Chat: 24/7 support available
We are able to handle your complaints in both Bengali and English.
We take all complaints seriously and do our best to resolve them as quickly as possible. If you are not satisfied with our resolution after contacting us, you have the right to file a complaint with the relevant data protection authority in your country.